ANTI SPAM & COMPLIANCE

Zoe Coade sends free tips, tricks and techniques via e-mail after a subscriber is “opt-in” confirmed. In addition Zoe Coade will offer her own products via e-mail and through the associated media sites.

Zoe Coade puts high importance to the regulations concerning electronic mailings and the privacy law. So we try to avoid spam at all times.

What is spam?

Spam is defined as: A large amount of mail sent to recipients who have not explicitly requested them. All e-mails in this volume are concerning content, broadly similar and often contain advertising for products, political thinking and / or propaganda. Also the frequent sending of the same e-mail to a recipient, who has not explicitly requested, falls under spamming. (This applies to both consumers and businesses).

Zoe Coade will never use the data for other purposes and will never sell any of the provided data. Each subscriber always has the opportunity to unsubscribe, free and easy at all times by clicking on the unsubscribe link in the e-mail.

Compliant Policy

Zoe Coade is committed to providing a high quality service to everyone. In order to do this we need you to give us any comments about our service, and to tell us when we get things wrong. We want to help you resolve your complaint as quickly as possible.

We treat a complaint of any expression of dissatisfaction with our service that calls for a response. We listen to your complaints, treat them seriously, and learn from them so that we can continuously improve our service.

Courtesy and respect

You can expect to be treated with courtesy, respect and fairness at all times.

How to make a complaint

Visit: contact.

Response

You will be notified when the complaint has been received in good order as soon as possible and ultimately within 4 weeks your complaint will be dealt with.

Right to appeal

Visit: contact.

Registration

Complaints and the method of handling are recorded and kept for a period of five years.

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